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​Exclusive National Outpatient Lab Provider

As of July 1, 2014, Laboratory Corporation of America® Holdings (LabCorp) is the exclusive national outpatient laboratory provider for Independence Blue Cross (Independence). Also effective July 1, 2014, Quest Diagnostics® is an out-of-network provider.

This change applies to all Blue-branded product lines and members (i.e., Personal Choice® , Keystone Health Plan East, and Independence Administrators), including individual, group commercial, and Medicare Advantage members, for services rendered in the Philadelphia five-county region and contiguous counties (i.e., the counties that surround the five-county Independence service area).

Why We Made this Decision

Health care is undergoing rapid, remarkable change, spurred by implementation of the health care reform law, an increasing focus on the individual consumer, and continuing cost pressures. In late 2013, Independence initiated a project to evaluate an exclusive national outpatient laboratory network concept, which has been effective in helping other insurers contain medical costs without affecting quality. Our partnership with LabCorp, a leading national laboratory, will allow for enhanced clinical initiatives to improve patient care.

For more information

Physicians and members can search for LabCorp PSCs by visiting the LabCorp website and selecting Find a Lab. Physicians and members can find a list of all participating local and regional laboratories using Independence's Find a Doctor tool.

Visit the LabCorp website for more information about the services they provide. If your office does not already have an account with LabCorp or you would like a local LabCorp representative to help you set up your account, please email NENewaccounts@labcorp.com or call 1-888-295-5915.

Communication Archive

DateTitleAudience
8/28/14 Reminder: Change to our outpatient laboratory network now in effect Professional providers
8/1/14 Reminder: Change to Independence’s outpatient laboratory network now in effectProfessional providers
7/1/14 Change to Independence’s outpatient laboratory network effective
July 1
Professional providers
6/25/14 Change to Independence’s outpatient laboratory network effective
July 1
Professional providers
6/25/14 Change to Independence’s outpatient laboratory network effective
July 1
Professional providers
6/17/14 Misleading information being communicated about member cost-sharing with Quest Diagnostics® Professional providers
6/10/14 Participate in 30-minute call/webinar for LabCorp Beacon® Professional providers
5/30/14 Electronic claim resubmission requirementsProfessional providers
5/5/14 Participate in a 30-minute conference call and webinar for LabCorp Beacon® Professional providers
5/1/14 Patient access for laboratory services and new LabCorp PSCsProfessional providers
4/30/14 Complete the Lab Connectivity SurveyProfessional providers
4/11/14 LabCorp All-Physicians mailingSelect participating physicians
3/31/14 FAQ available for upcoming change to Independence outpatient laboratory networkAll participating providers
3/20/14 FAQ now available for upcoming change to Independence's laboratory networkAll participating providers
3/5/14 New resource dedicated to Independence's selection of LabCorp as our exclusive national outpatient lab providerAll participating providers
2/28/14 LabCorp named Independence's exclusive national outpatient laboratory providerAll participating providers

This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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