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​​​​​Reminders for when your PEAR account is locked​

April 17, 2023

​If your account is locked when attempting to access the Provider Engagement, Analytics & Reporting (PEAR) portal, try these suggestions.

Entering PEAR Log-On Credentials

  • Always manually enter your PEAR username and password (including temporary passwords). Please avoid copying and pasting data into these fields.
  • Utilize the Forgot Password? option on the PEAR Log In screen and re-set your password or ask your PEAR Administrator to re-set your password.

Removing PEAR from Favorites

  1. Delete PEAR from favorites or bookmarked sites of your web browser.
  2. Clear your browser history.
  3. Log onto PEAR at https://pearprovider.com and re-save to favorites.

As a reminder, all PEAR access-related issues should be directed to your designated Organization or Location Administrator, including:

  • Password reset
  • Locked account – after taking the above steps!
  • Access to other PEAR applications or a change to your PEAR role
  • Access to view other locations within your organization

If you have additional questions, please contact PEAR support at 1-833-444-PEAR (1-833-444-7327).​


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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