In June 2022, AIM Specialty Health® (AIM) announced that it joined the Carelon family of companies. As part of this shift, AIM will sunset the use of its legacy name and begin operating under a new name, Carelon Medical Benefits Management (Carelon). This does not impact the services AIM offers or the way AIM works with providers.
Starting on March 1, 2023, documents that mention AIM, such as determination letters or the AIM website, will begin adopting the new Carelon name. There will be no changes to the way you submit a case or the contact information you use for checking case status.
Independence Blue Cross and Independence Administrators are working to update its resources to reflect the new Carelon name.
For more information, please review the frequently asked questions from AIM/Carelon.