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​View up-to-date policy activity on our Medical and Claim Payment Policy Portal

October 27, 2020

Changes to Independence medical and claim payment policies for our commercial and Medicare Advantage Benefit Programs occur in response to industry, medical, and regulatory changes. We encourage you to view the Site Activity section of our Medical and Claim Payment Policy Portal to stay up to date with changes to our policies.

The Site Activity section is updated in real time as changes are made to the medical and claim payment policies. Topics include:

  • News & Announcements
  • Notifications
  • New Policies
  • Updated Policies
  • Reissued Policies
  • Coding Updates

To access the Site Activity section, go to our Medical and Claim Payment Policy Portal and select Commercial or Medicare Advantage under Site Activity to view the monthly changes.

To search for active policies, select either Commercial or Medicare Advantage under Policy Bulletins on the home page. To access policies from the NaviNet® web portal (NaviNet Open), go to Independence NaviNet Open Plan Central, and select Medical and Claim Payment Policy Portal under Quick Links in the right-hand column.

Medical codes for services that require precertification

A list of services that require preapproval/precertification from Independence prior to being performed for our members is available for providers on our Medical and Claim Payment Policy Portal. This list, Services that require precertification, includes the CPT® and HCPCS codes, where applicable, that correlate with the services and injectable drugs that are included on our Preapproval/Precertification List.

To access Services that require precertification, select Commercial or Medicare Advantage under Policy Bulletins on the home page and then Services Requiring Precertification from the left-hand navigation menu. Links to Services that require precertification have also been added to the Quick Links section on the right-hand side of this page.

​For important policy information related to COVID-19, visit the News & Announcements sections for Commercial and Medicare Advantage members.

NaviNet® is a registered trademark of NantHealth, an independent company.

CPT Copyright 2017 American Medical Association. All rights reserved. CPT® is a registered trademark of the American Medical Association.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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