Independence recognizes that the physician-patient relationship is at
the heart of patient care. Through health coaching from our Registered
Nurse Health Coaches, the following programs are offered to enhance your
ability to provide coordinated care for your patients and promote integration
of care among members and their families, physicians, and community resources:
- 24/7 Health Information Line. Your Independence patients
can call
1-800-ASK-BLUE, anytime to speak with a Registered Nurse Health
Coach about general health questions and concerns.
- Case management. Case management provides support to
members who are experiencing complex health issues or challenges
in meeting their health care goals.
- Condition management. Condition management is available to
eligible members for specific chronic conditions such as asthma,
diabetes, COPD, hypertension, and congestive heart failure.
- Baby BluePrints® maternity program. Your
expecting
Independence patients can self-enroll in this free program to receive
support from an experienced Registered Nurse Health Coach
throughout their pregnancy. Please encourage your expecting
Independence patients to enroll by calling 1-800-598-BABY.
Independence also offers obstetrical Registered Nurse Health Coach
support to expecting Independence patients who have been identified
as high-risk to facilitate the best possible outcome.
If you would like to refer an Independence patient to one of the programs
listed above, complete the online physician referral form, or call
1-800-313-8628.