We recently released an enhanced version of our mobile app ? IBX App. It features a vibrant new look, easier navigation, and both new and improved tools, including the new Doctor?s Visit Assistant. These improvements can help members manage their health care more effectively, providing access to health information on the go, 24 hours a day, 7 days a week.[

]Doctor?s Visit Assistant tools[

]Our new Doctor's Visit Assistant provides members with access to six helpful tools, each designed to streamline visits and empower members. They include:Referrals. Track open referrals.ID Cards. View images of the front and back of the member's ID card.Medicine Cabinet. Retrieve information regarding prescribed medications.Drug Prices. Display costs and the nearest locations of participating pharmacies.Personal Health Record. Access a history of visits, immunizations, etc.Notes. Prepare questions, jot down reminders, record instructions, etc.[

]Highlights of the Doctor?s Visit Assistant[

]We anticipate that our members will increasingly make use of the Doctor?s Visit Assistant. To help ensure that you and your office are prepared, we are providing screen shots of each tool.One of the most anticipated features of the Doctor?s Visit Assistant is the Referrals tracker. Members will no longer need to call your office to verify that a referral has been submitted, processed, or approved. Instead, a member can use the Doctor?s Visit Assistant to check the status of referrals (as well as claims), the specialist type, and the relevant dates (see Figure 1).With the ID Cards tool, members can present a digital copy of their ID card (showing both the front and back sides) to your office. Additionally, members can send an email or fax a copy of the card to your office with the simple tap of a button (see Figure 2).The Medicine Cabinet gives members important information about their prescribed medicine. Each drug that appears in the cabinet includes the official name, the dispense date, and a helpful picture of the drug?s container. Additional information about each drug is available by selecting the drug name (see Figure 3).The Drug Prices tool provides a cost estimate for any available drug. Additionally, the tool allows the member to see the nearest available participating pharmacy or change the ZIP code to find a pharmacy in another location (see Figure 4).Note: Costs are based on quantity and the days supply.The Personal Health Record tool provides members with a mobile-friendly version of the health information traditionally accessible through our secure member website, ibxpress.com. A complete record of conditions, medications, allergies, visits, procedures, immunizations, and tests can be accessed ? an invaluable tool for new members visiting your office for the first time or for members who have recently received care from other health care providers (see Figure 5).Finally, the Notes feature enables members to prepare questions, jot down notes, and record specific instructions before, during, and after their visit with you. Additionally, the tool enables users to upload photos, allowing members to capture symptoms that may aid you in their care (see Figure 6).[

]Other enhancements[

]The IBX App features expanded provider search capabilities, including participating Patient-Centered Medical Homes, urgent care providers, hospitals, and pharmacies. The app also features access to benefits information, deductible and medical spending account balances, contact information, improved login/password management, and an updated user interface that makes it easier for members to manage their health on the go.[

]Encourage IBC patients to download the IBX App[

]We hope you will recommend this app to your IBC patients, especially those who may need assistance in taking notes on conditions or managing their prescriptions. The IBX App works with both iPhone and Android-powered devices. To download the IBX App, members can visit []www.ibx.com/mobile[] or search for ?IBX? in the Apple or Android store.Note: To access this mobile app, members must read and accept the IBC and third-party vendors? respective Privacy Policy/Terms and Conditions of Access.