REMINDER: The last day to submit IMPQs is
Friday, May 3, 2013.
Beginning May
6, 2013, changes to the way IBC members are enrolled in our Baby
BluePrints maternity program will be effective. The overall goal of the Baby
BluePrints program — to reach out to members who have been identified as
having risk factors within their first trimester of pregnancy — has not
changed.
When IBC maternity members come in for
their first prenatal visit, they no longer need to complete the Initial Maternity Patient Questionnaire (IMPQ).
Instead, we ask that you let them know about the Baby BluePrints program and
encourage them to call our toll-free number, 1-800-598-BABY, to self-enroll. Upon calling, a Health
Coach will explain the program to the member and ask her a series of questions
to complete the enrollment process.
Once enrolled in the program, members
will receive a welcome letter that includes information on how to access
educational materials on our secure member website, ibxpress.com, and the 1-800-598-BABY phone number for questions and support
during pregnancy. In addition, high-risk members will be given the name and
contact information for their Health Coach.
If in subsequent prenatal visits you
discover that a maternity member has not yet self-enrolled in Baby BluePrints,
or you feel that she may benefit from case management due to a high-risk
pregnancy, you can refer the member to the program by completing an online physician referral form. When you
submit the online referral form, we will make certain that members who need
additional support are enrolled in case management. You can also call 1-800-ASK-BLUE to refer a high-risk maternity member for
case management.
Member resource available
A flyer is available upon request to
place in the member's chart and distribute at the first prenatal visit to
encourage her to enroll in the Baby BluePrints program. To order flyers, please
submit an online request or
call the Provider Supply Line at 1-800-858-4728.
Changes in the prenotification
process
With the discontinuation of the IMPQ, a prenotification number will no longer be
generated. Therefore, as of May 6, 2013, you will no
longer need to obtain prenotification or notify IBC of the delivery, as
claim payment is not dependent on prenotification.
Note:
Providers must continue to inform IBC of any OB antepartum admissions, any
babies admitted to the neonatal intensive care unit (NICU), and any detained
babies.
If you have any questions about these
changes, please call Customer Service at 1-800-ASK-BLUE.