Based on recent guideline changes made by the Centers for Medicare &
Medicaid Services, we are updating the requirements for submitting a SOAP
(Subjective, Objective, Assessment, and Plan) Progress Note through
ePASS® for eligible commercial members.
Beginning October 1, 2014, when submitting a SOAP Progress
Note, you must submit the claim or encounter with appropriate diagnoses that
supports the submission. If a supporting claim or encounter is not
submitted, the submission will be considered incomplete, and you will not be
eligible to receive an incentive payment for that SOAP Progress Note.
If you have any questions regarding SOAP Progress Notes or
ePASS®, please contact Inovalon at 1-877-448-8125
. For questions about this initiative, please contact Customer Service
at 1-800-ASK-BLUE.