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Case management: Help for your patients when they need it
Professional
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Sometimes members need extra support. Registered nurse case managers and social
workers from IBC are available to provide telephone support and information to
your patients who are experiencing complex health issues or are facing
challenges in meeting health care goals. Consider making a referral to case
management if any of your patients need help with the following:
wound care
cancer treatment education
complications of pregnancy
adherence to treatment plan
community resource information
coordination of home care services
complex pediatric medical conditions
socioeconomic support (medications)
investigation of benefits for medical equipment
chronic condition with multiple comorbid conditions
The case manager or social worker will work with your office to find out how
best to support the member in following your treatment plan.
To refer a patient to case management, call 1-800-313-8628, or complete an online referral form on our
website.