Changes to Independence medical and claim payment policies for
our commercial and Medicare Advantage Benefits Programs occur
frequently in response to industry, medical, and regulatory changes.
We encourage you to view the Site Activity section of our Medical Policy
Portal in order to keep up to date with changes to our policies.
The Site Activity section is updated in real time as changes are made
to the medical and claim payment policies. Topics include:
- Notifications
- New Policies
- Updated Policies
- Reissued Policies
- Coding Updates
- Archived Policies
For your convenience, the information provided in Site Activity can be
printed to keep a copy on hand as a reference.
To access the Site Activity section, go to our Medical Policy Portal and select Accept and
Go to Medical Policy Online. From here you can select Commercial or
Medicare Advantage under Site Activity to view
the monthly changes. To search for active policies, select either the
Commercial or Medicare Advantage tab from the top of the page. To
access medical policies from Independence NaviNet® Plan Central,
select Medical Policy Portal under Provider Tools in the right hand
column.
News & Announcements
In addition to the information posted
in our Site Activity section, articles
related to our website and medical
and claim payment policies are
periodically posted within the News &
Announcements section. Simply select
the appropriate link (Commercial,
Medicare Advantage, or MAPPO Host)
under the News & Announcements
header on the Medical Policy Portal
homepage to stay informed of the
latest information.