Effective October 1, 2018, Independence will be
implementing a change to the clinical review process of precertification
requests for Home Health services. In an effort to improve the request process,
requests for Home Health services will be pended and reviewed by our Clinical
Services nurses at an earlier stage in order to determine the extension of
services being requested.
There will be no change to the process of
requesting precertification. Home Health providers should continue to submit
precertification requests through the Authorizations transaction on the
NaviNet? web portal. Providers should refer to the Authorization Log
to monitor the progress of their requests.
For more information
If you have any questions about this change, please call the Independence
Clinical Services department at 1-800-ASK-BLUE.
NaviNet? is a registered trademark of NaviNet,
Inc., an independent company.