Mid-month, we will launch our new Find a Doctor tool, which will allow IBC
members, including plan members who carry an Independence Administrators ID
card, to conduct more efficient online searches for network doctors,
specialists, hospitals, and other health care professionals.
Members can find this easy-to-use tool at
www.ibx.com or by logging onto our secure member
website (Independence Administrators plan
members can access the tool through
myIBXTPA.com). Providers can access the tool
through the NaviNet
® web portal or through the IBC website.
Searching for a network health care professional
To search for a network health care professional, users should select one of
the following types of provider from the first drop-down menu:
Doctors & Medical Professionals
Hospitals & Facilities
Diagnostic & Imaging Centers
Medical Supply & Services Providers
Urgent Care Centers & Retail Clinics
Once the user selects a provider type, he or she will need to complete the
remaining fields to begin the search. Any required fields for the search are
marked with a red asterisk. Regardless of the provider type, the user must
enter a location (i.e., address; city and state; or ZIP) and select a health
plan.
As with any of the provider type options, the user can further customize the
search results after the initial search. For example, when searching for a
doctor or medical professional, the search results can be filtered based on the
provider's gender, specialty, languages, and whether they are accepting new
patients, are board certified, or have weekend hours. Users can also search for
providers based on hospital and practice affiliation using the drop-down menus.
Create a customized provider directory
One feature that may be of value to both members and providers is the option to
create a customized directory using the "Create Directory" link that appears in
the upper right corner of the Search Results screen. When referring a patient
to a specialist, providers may wish to create a customized directory specific
to that specialty and the member's benefits plan.
Once you've created your customized directory, you can download it in PDF
format or email it to yourself or to a member. A cover page will be added
automatically to the directory and will include the plan type that it applies
to, the terms of the search, and the date it was created.
Check out the new Find a Doctor tool!
We aim to be as transparent as possible to our members and providers, and the
new Find a Doctor tool is a way for us to increase the availability and
accessibility of health information and data. This tool gives our members an
opportunity to become better informed and more empowered about their
decision-making and health care choices.
If you have any questions about the Find a Doctor tool, please call
1-800-ASK-BLUE.
NaviNet® is a registered trademark of
NaviNet, Inc., an independent company.