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NaviNet® Referral Submission transaction updates

October 3, 2016

In mid-October, when creating a new referral, primary care physicians (PCP) will see some changes to the submissionscreens when searching for a member on the NaviNet web portal.

Patient Search Results

The Patient Search Results screen indicatesthe following details about the patient:

  • Member ID (without an alpha prefix)
  • Patient name
  • Date of birth
  • Gender
  • Address
  • Product/line of business (e.g., Comprehensive, Facility, HMO, Major Medical, PPO, POS, Professional)
    Note: If a member is covered under more than one medical product, the summary screen will display aconcatenated product name.
  • Coverage date span
  • Status (only active member coverage for the selected date of service will display)

You can download the user guide for this new transaction later this month in the NaviNet Resources section of our Provider News Center. If you have any questions about any NaviNet transactions, please call the eBusiness Hotline at 215-640-7410.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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