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New user guides now available on NaviNet®

July 28, 2011

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New user guides were recently posted on the NaviNet? web portal in the Administrative Tools & Resourcessection of IBC Plan Central. The user guides cover four frequently used NaviNet transactions:

  • how to check the status of accepted claims;
  • how to check the status of rejected claims;
  • how to check member eligibility and benefits;
  • how to reset your NaviNet password.

If your office has additional questions or requires training for NaviNet, please call the eBusiness Provider Hotline at 215-640-7410.

NaviNet? is a registered trademark of NaviNet, Inc., an independent company.

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