Home Administrative Billing & Reimbursement BlueCard® Health and Wellness Medical PEAR portal Pharmacy Products Quality Management

Easy to use online peer-to-peer request form

March 31, 2016

The peer-to-peer process* streamlines workflows, improves cost-efficiencies, and complies with accreditation requirements. The process was developed with input from the provider community and offers providers a streamlined process, along with opportunities to discuss decisions and resolve inquires prior to initiating a formal appeal.

Online submission

In order to process the peer-to-peer requests quickly and efficiently, be sure to completely fill out the online peer-to-peer request form, which includes:

  • patient information (i.e., name, reference number/ ID number, and date of birth);
  • requesting physician?s contact information (i.e., name and telephone number);
  • inpatient information (i.e., facility name and telephone number, if applicable).

Please note that an email address must be provided so we can contact you with any questions to ensure your request is processed in a timely manner.

The peer-to-peer request form can be found on our website .

Note: This information does not apply to providers contracted with Magellan Healthcare, Inc., an independent company.

*Precertifications through AIM Specialty Health® and CareCore National, LLC d/b/a eviCore healthcare, independent companies, are not eligible for the peer-to-peer process.

Magellan Healthcare, Inc. manages mental health and substance abuse benefits for most Independence Blue Cross members.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
Connect with us     Facebook     Twitter     Flickr     YouTube     Walk the Talk    Independence Pinterest    Independence LinkedIn    Independence Instagram Site Map        Anti-Fraud        Privacy Policy        Legal        Disclaimer
© 2023 Independence Blue Cross.
Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.