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How the Clinical Care Report can help with pre-visit planning

October 3, 2011

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The Clinical Care Report, now available through the NaviNet? web portal, is a useful tool that provides a summary of care your patients have received, based on IBC-paid medical and prescription drug claims for each individual member. It is not a complete record of your patient's care.

The Clinical Care Report can assist the care team in delivering personalized and coordinated care to their patients. For example, it can be used in pre-visit planning* to identify care that occurred since the patient's last visit and provide insight into gaps in care. As pre-visit planning is also a core component in the Patient-Centered Medical HomeTM (PCMH) model, it can aid practices in gathering relevant information.

Information available on the Clinical Care Report includes the following:

  • disease conditions reported in the last two years;
  • visits to the emergency room in the past year;
  • hospital admissions in the past four years;
  • outpatient procedures in the past two years;
  • specialists seen in the past two years;
  • prescriptions filled in the past six months;
  • alerts by condition (i.e., gaps in care) if any;
  • lab tests with results (when available);
  • diagnostic imaging in the past two years;
  • immunizations in the past four years.
  • For more information on how to access a member's Clinical Care Report, please refer to the July edition of Partners in Health Update.

    *Pre-visit planning is described in standard 3C of the 2011 National Committee for Quality Assurance PCMH standards.

    NaviNet? is a registered trademark of NaviNet, Inc., an independent company.


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