Sometimes members need extra support.
Registered nurse case managers from IBC are available to provide telephone
support and information to your patients who are experiencing complex health
issues or are facing challenges in meeting health care goals. Consider making a
referral to case management if any of your patients need help with the
following:
- wound care
- cancer treatment
education
- complications of
pregnancy
- adherence to treatment
plan
- community resource
information
- coordination of home care
services
- complex pediatric medical
conditions
- socioeconomic support
(medications)
- investigation of benefits for
medical equipment
- chronic condition with
multiple comorbid conditions
The case manager will work with your office to
find out how best to support the member in following your treatment plan.
To refer a patient to case management, call 1-800-313-8628, or complete an online referral form on our
website.