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As of November 2013 and continuing through
mid-2015, IBC is in the process of transitioning its
membership to a new operating platform, generally
based on when the customer/member?s contract
renews.
During this transition, we will be working with you
in a dual claims-processing environment until all of
our membership is migrated to the new platform. In
other words, as members are migrated, their claims
will be processed on the new platform; however,
we will continue to process claims on the current
IBC platform for members who have not yet been
migrated.
We are committed to working closely with our entire
provider network as we complete this Business
Transformation. Throughout this transition, we will
continue to provide comprehensive communications
and tools to support our members and provider
network.
Be sure to frequently visit our dedicated Business
Transformation site. On this site you will find
a communication archive as well as a Frequently
Asked Questions (FAQ) document. If you still have
questions after reviewing the FAQ, email us.