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Carenet pilot program underway
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As part of an ongoing commitment to improve health outcomes for members,
Independence is piloting an outreach program to encourage our Medicare
Advantage HMO and PPO members with gaps in care to visit their doctors. As a
participating network provider, you may receive a call from Carenet Healthcare
Services (Carenet), an independent company. These calls from Carenet are to
help our members schedule needed appointments with their primary care physician
(PCP) or specialist. A Carenet representative will contact our member to see if
they would like to set up an appointment. If the member accepts, Carenet will
conference in the member's PCP or specialist's office to facilitate scheduling
the appointment.
If you have any questions, please contact one of your Independence medical
directors.