TitleWeb
Reminder: IBX Mobile, our free smartphone application
Professional; Facility; Ancillary
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Last fall, IBC released IBX Mobile, a free smartphone application that provides
a streamlined version of ibxpress.com, our consumer website. IBX Mobile enables
direct, convenient, and secure access to important health information and
powerful online tools when and where it is needed most.
IBC members can use IBX Mobile to do the following:
Review their Personal Health Record (PHR). Members who have completed their PHR
can look up their family health history and recent health information,
providing valuable information for their appointments.
View their member ID card. If members forget their member ID card when they're
at an office or facility to receive services, they can use IBX Mobile to show
both the front and back sides of their member ID card.
Find a doctor. If you refer one of our members to a specialist, he or she can
see whether the specialist is in our provider network and view the address and
phone number for the specialist's office.
Check their FSA/HRA account balance. Members can check their account balance
anytime, anywhere.
Estimate the cost of prescription drugs. If you write a new prescription for an
IBC patient and he or she wants to know how much it will cost them, that
information can be found using IBX Mobile. In the event that a particular drug
is not listed in our formulary, or has a cheaper generic version, we encourage
you to work with the member to prescribe accordingly.
Record notes and instructions. In the near future, patients will be able to use
the 'Notes' feature to record provider's instructions, advice, and information.
While IBX Mobile provides a suite of helpful tools geared towards our members,
the application can also serve as a platform for enhanced provider/patient
interaction. Providers can use the application to help determine if members are
getting their prescriptions filled, to verify that they are getting the correct
prescriptions filled, and to help patients find alternate versions of drugs (in
the event that a prescribed drug is not on the formulary, or has a less
expensive, but equally effective, generic version).
IBX Mobile is a tool that our members are expected to download and use in
increasing frequency, and we hope you'll encourage your IBC patients to use
this tool to maximize the effectiveness of their care, and make good decisions
about their health.
Enhancements, improvements, and new tools will be added over time, and we
expect this still-evolving technology to continue to help enhance the
doctor/patient interaction and empower members to improve their health.
Note: The IBX Mobile application is available at no cost. Apple users can
download IBX Mobile through Apple's App Store (accessible via iTunes), while
Android users can download the app through Google Play (formerly Android
Market). Members can also type "ibxpress.com" into their mobile Internet
browser to use IBX Mobile.