Home Administrative Billing & Reimbursement BlueCard® Health and Wellness Medical PEAR portal Pharmacy Products Quality Management

Reminder: New preferred providers for Direct Ship Drug Program and IVIG/SCIG home infusion

February 29, 2016

As of March 1, 2016, Independence has new preferred providers for both our Direct Ship Drug Program and intravenous and subcutaneous immunoglobulin (IVIG/SCIG) drugs provided in the home. These changes do not affect medical necessity criteria or coverage determinations for our members.

Direct Ship Drug Program

Walgreens and PerformSpecialty (referred to in previous Independence communications as PerformRx), independent companies, were chosen as preferred providers for our Direct Ship Drug Program. All requests for direct ship drugs will be fulfilled by these providers, with the exception of Synagis®, which will continue to be fulfilled by ACRO Pharmaceutical Services, an independent company.

For more information on ordering drugs through our Direct Ship Drug Program webpage.

IVIG/SCIG home infusion

Option Care, an independent company, was selected as the preferred provider for IVIG/SCIG drugs given in the home.

The following communications occurred for this change:

  • Independence sent letters to affected members notifying them that Option Care is the preferred home infusion vendor for IVIG/SCIG and detailing the transition plan of service.
  • Option Care provided outreach to affected members to answer questions and schedule appointments with an Option Care home infusion nurse.
  • Option Care contacted affected vendors to answer questions and obtain new prescriptions for our members.

Members who start home infusion therapy with IVIG/SCIG drugs on or after March 1, 2016, should receive such services from either Option Care or a home infusion vendor that is owned by a hospital or health system that participates in the Independence provider network.

Providers should talk to their Independence members who currently receive IVIG/SCIG drugs at home to see if they have any questions or concerns.

Note: Members who currently receive IVIG/SCIG drugs through home infusion vendors that are owned by a hospital or health system that participates in the Independence provider network are not affected by this change.


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