The Baby BluePrints program supports expectant mothers and promotes a healthy pregnancy throughout each trimester. We ask that you inform pregnant Independence members about the Baby BluePrints program at their first prenatal visit and encourage them to self-enroll by calling our toll-free number 1-800-598-BABY. Upon calling, a Health Coach will explain the program to the member and ask her a series of questions to complete the enrollment process.
Once enrolled in the program, members will receive a welcome letter that includes information on how to access educational materials on our secure member website and the 1-800-598-BABY phone number for questions and support during pregnancy. Enrolled Baby BluePrints members who are eligible for condition management and provide their email or enroll in our text messaging program will also receive monthly email or IBX WireTM communications specific to each stage of their pregnancy.* In addition, high-risk members eligible for condition management will be given the name and contact information for a Health Coach.
Resources available
Upon request, a flyer is available to place in the member's chart and distribute at the first prenatal visit to encourage her to enroll in Baby BluePrints. To order flyers, please submit an online request form. If you have any questions, please call Customer Service at 1-800-ASK-BLUE.
Postpartum office visits
As a reminder, postpartum visits should be scheduled 21 to 56 days after delivery. Adhering to this time frame provides the best opportunity to assess the physical healing for new mothers and to answer questions around family planning, if necessary. These visits should be scheduled before members are discharged from the hospital.
*Standard message and data rates may apply. Text STOP to stop and HELP for help. Terms and Conditions are available at myhelpsite.net/ibx. Notification messages within IBX WireTM are sent via automated SMS. Enrollment in IBX WireTM is not a requirement to purchase goods and services from IBX.