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ConnectionsSM Program Provider Satisfaction Survey available November 4

November 1, 2011

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The Connections SM Health Management Program is pleased to announce that the annual Connections Program Provider Satisfaction Survey will be available November 4, 2011.

We've updated the survey to ask your opinion of the program's impact on patients' use of services, including emergency department services, inpatient hospital services, tests and procedures, and physician visits. The annual survey gives you the opportunity to tell us what you think of Connections, which may help us improve program services in the future.

Other questions will assess:

  • your overall satisfaction with access to and interactions with the Connections staff;
  • how Connections affects your patients' health status relative to their target condition;
  • how Connections affects your patients' health status and treatment plan adherence;
  • your satisfaction with the frequency of communication from Connections.
  • Visit http://providersurveys.com/IBC2011 starting November 4 to take the survey online. If you have any problems with the online survey or need a paper copy, please contact a Connections Provider Specialist at 1-866-866-4694.

    We encourage you to take the Connections survey, and thank you in advance for your participation.

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