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Precertification requirement for non-emergent outpatient radiation therapy now in effect

December 30, 2014

As of January 1, 2015, precertification is required for non-emergent outpatient radiation therapy services for all commercial and Medicare Advantage HMO and PPO members. Independence is working with CareCore National, LLC (CareCore), an independent company, to manage precertification requests for non-emergent outpatient radiation therapy services. Precertification is not required when radiation therapy is rendered in the inpatient hospital setting. Furthermore, although precertification isn?t required for members ages 19 and under, we will require notification to CareCore for these members to ensure timely and accurate claims payment.

You can initiate precertification for non-emergent outpatient radiation therapy in one of the following ways:

  • NaviNet® web portal. A new option was added within the Authorizations transaction that links to the CareCore provider portal.
  • CareCore provider portal. Access the CareCore provider portal directly at www.carecorenational.com. A login and password are required. This login information will be needed every time you request precertification through CareCore. If you already have access to the CareCore provider portal, please use your current login information.
  • Telephone. Call CareCore directly at 1-866-686-2649.

Services that require precertification

The following radiation therapy procedures require precertification through CareCore as of January 1, 2015:

  • external beam, including 2D, 3D conformal, intensity-modulated radiation therapy (IMRT), tomotherapy, image guided radiation therapy (IGRT), stereotactic body radiation therapy (SBRT), and stereotactic radiosurgery (SRS);
  • brachytherapy, including low-dose rate (LDR), high-dose rate (HDR), and outpatient intra-operative techniques (IORT);
  • hyperthermia;
  • neutron radiotherapy;
  • radio-labeled drugs used for radiation therapy, with the exception of Ra 223 (Xofigo®) and immunotherapy using Zevalin® .

Starting in April 2015, precertification requests for non-emergent outpatient radiation therapy will be reviewed for medical necessity. In addition, proton beam radiation therapy, Ra 223 (Xofigo®), and immunotherapy using Zevalin® will require precertification through CareCore. Note: Proton beam radiation therapy and Ra 223 (Xofigo®) currently require precertification by Independence. Providers must continue to request precertification for these services using the Authorizations transaction on NaviNet until March 31, 2015.

For more information

For more information about radiation therapy services, refer to our Medical Policy Portal. Select Accept and Go to Medical Policy Online, and then select the Commercial or Medicare Advantage tab from the top of the page, depending on the version of the policy you?d like to view:

  • Commercial: #09.00.56: Radiation Therapy Services;
  • Medicare Advantage: #MA09.020: Radiation Therapy Services.

Type the policy name or number in the Search field. You can also view policy activity through NaviNet by selecting the Reference Tools transaction, then Medical Policy.

Note: This precertification requirement does not apply to Federal Employee Program or Comprehensive Major Medical members.

Precertification for high-technology diagnostic imaging services

Precertification requests for all high-technology diagnostic imaging services (e.g., CT, MRI, PET) will continue to be handled by AIM Specialty Health® (AIM), an independent company, through the current process.

AIM is an independent company contracted with Independence to perform precertification for select services for most managed care members.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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