Changes to Independence medical and claim payment policies for our commercial and Medicare Advantage Benefit Programs occur in response to industry, medical, and regulatory changes. We encourage you to view the Site Activity section of our Medical Policy Portal to stay up to date with changes to our policies.

The Site Activity section is updated in real time as changes are made to the medical and claim payment policies. Topics include:

• Notifications
• New Policies
• Updated Policies
• Reissued Policies
• Coding Updates
• Archived Policies

For your convenience, the information provided in Site Activity can be printed to keep a copy on hand as a reference.

To access the Site Activity section, go to our Medical Policy Portal and select Accept and Go to Medical Policy Online. From there you can select Commercial or Medicare Advantage under Site Activity to view the monthly changes. To search for active policies, select either the Commercial or Medicare Advantage tab from the top of the page. To access policies from the NaviNet^® web portal (NaviNet Open), go to Independence NaviNet Open Plan Central, select Medical Policy Portal under Quick Links in the right-hand column.

NaviNet^® is a registered trademark of NantHealth, Inc., an independent company.