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New 1500 Claim Submission and Claim Log transactions now available

February 29, 2016

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Providers can now access the new 1500 Claim Submission and Claim Log transactions on the NaviNet® web portal. User guides for these new transactions are available in the NaviNet Resources section of our Provider News Center.

The 1500 Claim Submission transaction allows providers who submit CMS-1500 claim forms to submit claims using NaviNet. Providers are then able to review the status of these submitted claims through the Claim Log transaction. Please keep in mind the following when using the 1500 Claim Submission transaction:

  • Claims must have a date of service on or after October 1, 2015.
  • Providers are able to use this transaction to submit Independence commercial and Medicare Advantage claims, as well as out-of-area Medicare Advantage PPO claims.
  • Providers are not able to use this transaction to submit claims with secondary and tertiary payers.
  • This transaction is available to providers seven days a week: Monday through Saturday from 5 a.m. to 10 p.m. and Sunday from 9 a.m. to 9 p.m.
Note that modifications will be made to the Claim Log transaction in April to assist providers with claim rejections. Rejections for individual claims will be grouped together, when appropriate, to help providers more easily correct and resubmit claims.

If you have questions about these new transactions, please call the eBusiness Hotline at 215-640-7410.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.

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