IBC requires preapproval/precertification for all elective inpatient admissions
and certain outpatient or office-based services prior to being performed.
We would like to remind you that all precertification requirements and
guidelines can be accessed on the
Preapproval/Precertification for
Services page of our website. Note: These requirements vary by benefits
plan and are subject to change.
If your patient needs a medical service that requires
preapproval/precertification, please contact IBC at least five business days
prior to the scheduled date of the procedure to ensure documentation of timely
preapproval/precertification.
Preapproval/precertification can be requested through the
NaviNet
® web portal or by calling the Provider Automated System*
at 1-800-ASK-BLUE.
Note: This information does not apply to providers contracted with Magellan.
Magellan-contracted providers should contact their Magellan Network Coordinator
at 1-800-866-4108 for preapproval/precertification requests.
*The Provider Automated System will be phased out as
members are migrated to our new operating platform.
NaviNet® is a registered trademark of
NaviNet, Inc., an independent company.