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This article is a reminder about the retirement of the Provider
Automated System. Please read this notice carefully if you use the
Provider Automated System, as your day-to-day operations will be
affected.
As previously communicated, the Provider Automated System is no
longer available for submitting or retrieving referrals or submitting
encounters. Primary care physicians should use the NaviNet? web
portal to submit encounter data and referrals to IBC (paper referrals
and encounters are not permitted by IBC).
As of November 2013 and continuing through mid-2015, IBC is
migrating membership to a new operating platform. Once a member
has been migrated to the new platform, you will no longer be able to
use the Provider Automated System for that member. This includes all
additional functionality, such as eligibility and claims status. You must
use NaviNet for this information.
For more information
Visit our Business
Transformation site frequently for the most up-to-date information
about our transition to the new platform. A Frequently Asked Questions
document and communication archive are available on this site for
your reference throughout the migration.
Note: All participating providers were required to register for NaviNet
by April 1, 2013. If you have not yet done so, go to www.navinet.net
and select Sign Up from the top right. If your office is currently
NaviNet-enabled but would like training, please contact our eBusiness
Provider Hotline at 215-640-7410.
NaviNet® is a registered trademark of
NaviNet, Inc., an independent company.
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