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As previously communicated, Independence has instituted a number of
provider self-service requirements under which providers must use the NaviNet
web portal to obtain certain information. Therefore, all participating
providers, facilities, Magellan-contracted providers, and billing agencies that
support provider organizations are required to have NaviNet access.
Over the past several years, we have been making updates and enhancing
Independence NaviNet Plan Central to provide the best tool possible for our
provider network. Given the significant number of changes, we created a
repository on our Provider News Center to house all NaviNet-related information
we publish. The NaviNet Resources page includes dozens of
transaction-specific user guides and instructional webinars, as well as a
communication archive of articles published in Partners in Health
UpdateSM about NaviNet changes.
If you have any questions about NaviNet transactions or you would like
training for your office, please call the eBusiness Hotline at
215-640-7410. If you are not yet NaviNet-enabled, go to the NaviNet website to sign
up.
NaviNet is a registered trademark of NaviNet, Inc., an
independent company.
Magellan Healthcare, Inc., an independent company, manages mental health and
substance abuse benefits for most Independence Blue Cross members.
]