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IBC is in the process of making an important transition to a new operating
platform for our core processing activities, which will help us gain
efficiencies and lower operating costs. This transition began November 1, 2013,
and will continue through mid-2015.
In May, we mailed a letter to our provider network regarding this change.
This letter is posted for your reference on our Business
Transformation website. In addition, a Frequently Asked Questions document
and communication archive are available.
We encourage you to visit our Business Transformation site frequently to
stay informed of the upcoming changes and to learn how they will affect
you.
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