Over the last several years, Independence has worked together with Inovalon,
an independent company, to support the ePASS? online platform across
our Medicare Advantage and Commercial HIX (ACA) networks. This program has
helped our network providers to enhance the quality and completeness of patient
documentation.
We have often received feedback from users asking for a more accessible,
streamlined, and reliable tool. We are excited to announce that in 2019
Inovalon will release the ePASS? Next platform. The ePASS? Next platform has been designed to bring a better experience to our
provider community. ePASS? Next will go live February 1,
2019.
Platform enhancements
We are pleased to share a few of the enhancements, which include:
- Increased accessibility
- No additional software is required. Microsoft Silverlight is no longer
needed.
- The tool is browser agnostic. Complete ePASS? assessments
through any type of web browser.
- Increased reliability
- Enhancements minimize the possibilities of system crashes.
- Auto-save features have been added to ensure that no work is lost due to
timeouts.
- Linkage logic is improved to ensure that both patients and providers are
attributed to the correct office.
- Streamlined workflow
- Assessments can be completed through a single page.
- Smart Logic detects diagnostic and medication information entered into the
ePASS® SOAP Note and automatically prepares future sections of
the assessment.
- Floating save and submit buttons have been added for easy updates.
Training available for new platform
With these enhancements the look and feel of the ePASS? platform
will change. Independence has multiple training options and guides available on
how to use the updated platform. These resources will help get providers off
the ground and running with ePASS? Next:
- webex training – provided by both Inovalon and Independence
- embedded video on the homepage to provide a high-level overview of the
ePASS? Next platform
- on-site trainings and hard copy materials
- access to the ePASS support team via supplementalprograms@ibx.com
- Inovalon service desk
For more information
ePASS? Next will be live starting February 1, 2019. If you have
questions or would like more information about the platform or training
opportunities, please contact us via email at supplementalprograms@ibx.com.