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Independence recently created a new report that will help primary care
providers quickly identify members who are due to receive certain preventive
services, based on Independence claims data.
Report contents
The Care Gap Report is an Excel document that contains the following
worksheets:
- Summary. This worksheet provides a high-level overview of your
practice?s current compliance rate for each service, as well as the total
number of Independence members in your practice who meet the measure criteria.
- Remaining Gaps Per Measure. This worksheet provides you with the
total number of Independence members in your practice per measure where a gap
in care has been identified. The Member gap detail section provides a list of
those members who are missing service(s), which are indicated with an ?X?. If
there are no members in need of the service, a ?0? will be displayed. If no
members met the criteria to be included in a measure, it will be left blank.
Note: This worksheet is designed so you can easily create filters in the
Member gap detail section to sort the member information by any of the columns
(i.e., member name or specific measure).
Providers are encouraged to download this report and use it as a tool to
assist with appointment scheduling and to ensure patients are receiving the
services indicated to close the identified care gaps.
Accessing the report
Practice-specific reports are now available on the NaviNet®
web portal through Document Exchange. New reports will be available monthly
from February through November. A message will be posted on Independence
NaviNet Plan Central to advise you when the reports are made available.
Your practice?s designated NaviNet Security Officer must grant access to the
Patient Roster Report Document Category for all users within the practice who
need to view these reports via Document Exchange. Once you have been given
access, select Practice Documents from the Workflows menu, and then
select your practice?s reports. You will be able to view and/or download the
reports. For detailed instructions, the Document Exchange Guide is
available in the NaviNet Resources section. If you have any
questions on how to log in and use Document Exchange, contact the eBusiness
Hotline at 215-640-7410.
If you have any questions or concerns regarding the reports, please contact
your Network Medical Director.
NaviNet is a registered trademark of NaviNet, Inc., an
independent company.
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