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Reminder: Address change for paper claims submissions

March 14, 2017

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As previously communicated, as of December 1, 2016, providers who submit paper claims must send them to a new address. A single P.O. Box is now being used for Keystone Health Plan East, Personal Choice®, National PPO, and Independence BlueCard® claims:

  • Claims Receipt Center
  • P.O. Box 211184
  • Eagan, MN 55121

If you have not done so already, we ask that you update any internal claims submission procedures. Use the new address to avoid any potential delays in claims processing. If you have any questions, please contact Customer Service at 1-800-ASK-BLUE.

Note: The professional and facility payer ID grids were updated in January 2017 to reflect this change in address.


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