Since May 2004, the SMART? Registry has been mailed to our providers twice a
year to provide information on doctors? Connections-eligible patients with
asthma, diabetes, heart failure, coronary heart disease, and chronic
obstructive pulmonary disease. Along the way, changes have been made to make
the SMART Registry more user-friendly and more secure, as well as to provide
additional levels of details, such as lab values and dates of service for blood
work.
Beginning with the August 2011 release, the SMART Registry will include reports
created using the Healthcare Effectiveness Data and Information Set (HEDIS?).
Previously, the reports used internally developed quality indicators. By
changing to HEDIS, Connections will adopt a larger, more universally accepted
and benchmarked program around clinical quality.
The SMART Registry will now only be sent to providers annually on
password-protected CDs. For the 2011 SMART Registry release, password letters
will be mailed to practices a few days before the CD is mailed. Practices may
also look up their password on the NaviNet? web portal by selecting Reference
Material and Reports from the Plan Transactions menu and then SMART Registry
Password.
As a reminder, doctors can still request monthly reports from a Connections
Provider Specialist (CPS). The Member Campaign Report is a tool physicians can
use to identify patients included in the Connections Program?s outreach
campaigns.
This monthly report contains the following information:
-
patient's name
-
date of birth
-
chronic conditions
-
effective care measures for chronic conditions
-
most recent dates of service for tests or exams
-
medication lists, fill dates, and persistence rates
The Member Campaign Report allows you to sort and filter the report to find
patients who may have a gap in care. For example, you can look for patients
with diabetes who have not had their HbA1c test or for those with an HbA1c
value greater than 7.
To speak with a CPS about the SMART Registry, call the Provider Support Line at
1-866-866-4694. A CPS can work with you and
your office staff to sort the SMART Registry CD data to provide the most
important information for you. CPSs can also help with making referrals to the
ConnectionsSM Health Management Program.
You can also call the Provider Support Line at 1-866-866-4694 to request a Member Campaign Report.