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We would like to remind our network providers that starting November 1 and
continuing into 2015, IBC will undergo an important transition to a new
operating platform for our core processing activities, which will help us gain
efficiencies and lower operating costs.
In May, we mailed a letter to our provider network regarding this change.
This letter is posted for your reference on our Business
Transformation web page. In addition, a Frequently Asked Questions document
is available and includes answers to questions we have received from
participating providers about the transition.
We encourage you to visit our Business Transformation site frequently to
stay informed of the upcoming changes and to learn how they will affect
you.