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IBC services help patients communicate

December 2, 2013

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For your patients who have difficulty communicating because of an inability to speak or understand English, IBC provides language assistance services through the AT&T Language Line. Please instruct these patients to call the Customer Service number listed on the back of their member ID card and follow the prompts, or wait to speak to a Customer Service representative.

For the hearing-impaired, the telephone number is 1-888-857-4816.


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