Home Administrative Billing & Reimbursement BlueCard® Health and Wellness Medical PEAR portal Pharmacy Products Quality Management

Changes to NaviNet® coming in July and October

July 1, 2014

As previously communicated, IBC is in the process of transitioning our claims processing to a new platform. During this time, we will be working with you in a dual claims-processing environment until all of our business is on the new platform. Providers will likely see a mix of migrated and non-migrated members. Beginning in July, the Eligibility and Benefits Detail screen for migrated members will display the National Provider Identifier (NPI) of the member?s primary care physician, where applicable. In addition, as part of our ongoing transition, all NaviNet offices will be converted to the new platform in mid-October. As a result, most providers will see a difference in their provider group drop-down menus within many individual transactions on the NaviNet web portal. Some other significant changes that providers will see on the new platform include the following: NaviNet office will move from a location-specific to a group-specific office configuration. Because there will no longer be a need for duplicate records to differentiate between HMO and PPO lines of business, we will consolidate drop-down lists. Customized provider group name descriptions will be eliminated. Also coming in October, IBC will introduce a new transaction ? called Allowance Inquiry ? to replace the retired Fee Schedule Inquiry transaction. More information about these changes, including the availability of detailed user guides, will be communicated through future articles in Partners in Health UpdateSM. If you have any questions regarding these upcoming NaviNet changes, please call the eBusiness Hotline at 215-640-7410.

NaviNet® is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
Connect with us     Facebook     Twitter     Flickr     YouTube     Walk the Talk    Independence Pinterest    Independence LinkedIn    Independence Instagram Site Map        Anti-Fraud        Privacy Policy        Legal        Disclaimer
© 2023 Independence Blue Cross.
Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.