As previously communicated, effective July 1, 2014,
Laboratory Corporation of America® Holdings (LabCorp)
will be IBC?s exclusive, nationally based provider of
outpatient laboratory services. IBC?s contract with Quest
Diagnostics® laboratories will end for IBC health plans
effective July 1, 2014.
This change covers all Blue-branded product lines and
members (i.e., Personal Choice®, Keystone Health
Plan East, and Independence Administrators), including
individual, group commercial, and Medicare Advantage
members, for services rendered in the Philadelphia
five-county region and contiguous counties (i.e., the
counties that surround the IBC service area).
Establish your electronic interfaces
with LabCorp
LabCorp offers a variety of test ordering and result
delivery solutions that provide the flexibility to meet your
needs, including several electronic options:
- Web-based or Windows®-based electronic
solutions.
Go to the LabCorp website for more information.
- Bi-directional and uni-directional interfaces.
LabCorp has established interface capabilities with
more than 600 EMR (electronic medical record) and
PMS (practice management software) systems.
In light of this upcoming change, we strongly suggest
that you contact LabCorp at 1-888-295-5915 as soon as
possible to establish your preferred electronic interfaces.
These interfaces must be established prior to
July 1, 2014.
Patient access for laboratory
services
IBC?s laboratory network will provide access
that is generally equivalent to or better
than the access members have with IBC?s
current laboratory network (including Quest
Diagnostics).
Prior to July 1, 2014, LabCorp will significantly
expand the number of patient service centers
(PSC) in the IBC service area to provide
convenient member access. With the addition
of newly built PSCs, LabCorp will have
approximately 169 access points, including an
estimated 50 new sites, in the IBC service area.
Additional resources available
Search for currently open and ?coming soon?
LabCorp PSCs by going to the LabCorp website
and selecting Find a Lab.
Find other (non-LabCorp) participating local and
regional laboratories by using the Find a Doctor tool.
We encourage providers and their office staff
to visit the LabCorp-dedicated section of our
Provider News Center
for additional resources, including frequently
asked questions and a list of other currently
contracted laboratories that will remain in the
IBC network in addition to LabCorp.
If your office does not already have an account
with LabCorp or you would like a local LabCorp
representative to help you set up your account,
please email LabCorp
or call 1-888-295-5915.