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The online peer-to-peer process streamlines workflows, improves
cost-efficiencies, and complies with accreditation
requirements. The process was developed with input from the provider community
and offers providers a streamlined
process, along with opportunities to discuss decisions and resolve inquires
prior to initiating a formal appeal.
Visit our
website to submit your requests electronically. In
order to
process peer-to-peer requests quickly and efficiently, please make sure to
completely fill out the
Peer-to-Peer Request Form, which includes:
- patient information (i.e., name, reference number/ID number, and date of
birth); Note: You can now add up to five
patients in one submission.
- requesting physician?s contact information (i.e., name and telephone
number);
- inpatient information (i.e., facility name and telephone number, if
applicable).
If you have an urgent request, please call the Independence Medical Director?s
Office at
215-241-0494. For all
out-of-area requests, please call
1-888-814-2244. All
non-urgent calls will be returned within 24 hours.
If you have questions regarding the submission process, please contact the
Physician Support Team at
215-241-0494.