We recently updated our online resources for information related to electronic data interchange (EDI).
Independence provider EDI page
Now when you go to our EDI page, you?ll see a brief overview and steps for getting started with EDI. On the right side of the page, you?ll see a blue box called EDI Resources, which contains the following for download and viewing:
- frequently asked questions about EDI
- payer ID grids (professional and facility)
- companion guide
The EDI web page is intended to provide a few key resources for submitting claims to Independence. It also contains a link to the Trading Partner Business Center, our online resource for tools and documentation related to conducting EDI business with Independence.
Trading Partner Business Center
The Trading Partner Business Center launched in 2013. It was recently revamped to make it easier to use to find information and resources.
The updated left-hand menu contains the following options:
- Sign up. This link provides information for how to sign up as a trading partner to do business with Independence.
- Update Trading Partners. The forms within this menu option are for requesting changes to a trading partner profile, including changes to provider affiliation, trading partner contact information, and trading partner set-up.
- Resources. This page includes many tools to assist trading partners in doing business with Independence, including sample transactions, communication standards, and information about registration for electronic funds transfer (EFT).
- News. Included within this option is information about scheduled system outages and a list of corporate holidays.
If you have any questions related to EDI, please call Highmark EDI Operations at 1-800-992-0246. Highmark EDI Operations is available Monday through Friday, 8 a.m. to 5 p.m., ET.