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Health Coaches: Supporting your patients, our members

July 31, 2014

Health Coaches are available 24/7/365 through the following programs to enhance your ability to provide coordinated care for your patients and promote integration of care among members and their families, physicians, and community resources:

  • Condition management. Condition management is available to eligible members for common chronic conditions such as asthma, diabetes, COPD, and hypertension.
  • Case management. Case management provides support to members who are experiencing complex health issues.

For additional information about our condition management and case management programs, go to the Resources for Patient Management web page. Members can reach their Health Coach by calling 1-800-ASK-BLUE.

Refer a patient to an IBC Health Coach today by completing the online physician referral form or by calling 1-800-ASK-BLUE.


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Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.