[
The address for sending Host Plan medical records to Independence has been
updated. Effective immediately, please send all Host Plan medical records
to:
Independence Blue Cross
Host Medical Records Department
1901 Market Street
Philadelphia, PA 19103
As a reminder, when a Host Plan receives a request for medical records from
a Home Plan, it is very important that the records be sent in a timely manner
to ensure that the claim is processed in a timely way and the services rendered
to the out-of-area member are covered appropriately. To expedite the handling
for Host Plan medical record requests, be sure to include a copy of the request
letter with the medical records and only send the medical records that have
been requested. In addition, for the quickest processing, Host Plan medical
records can also be faxed to 215-238-7915 or emailed to bluesquaredhostmedicalrecords@ibx.com.
Note: Independence cannot forward unsolicited medical records to
another plan. This information does not apply to appeals or medical records
requested directly from a Home Plan.
]