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Coming soon: Changes to the Provider News Center

June 12, 2018

We are excited to announce that you will soon see changes to the Independence Provider News Center. We are making enhancements to the website that include a new look and better navigation. Our intention is to make it easier for you, our network providers, to get the latest news from Independence.

Enhanced resource pages

To make important information easier to find, we are reorganizing and highlighting several resource pages.

NaviNet? Resources

The NaviNet Resources page will now be separated by categories to make it easier to find information on:

  • Self-service requirements
  • Authorizations transaction resources
  • NaviNet user guides and webinars

Opioid Awareness

We created a dedicated section that contains a repository of tools and resources to assist you in managing your patients who are prescribed these medications.

Utilization Management ? NEW!

Resources on our different utilization management programs are now in one convenient location. Here you will be able to access common resources used by all utilization management programs, such as:

Our utilization management program resources will also be categorized by the different entities managing these programs:

  • AIM Specialty Health? (AIM), an independent company
  • CareCore National, LLC d/b/a eviCore healthcare (eviCore), an independent specialty benefit management company
  • Magellan Healthcare, Inc. (Magellan), an independent company

Email feedback link

We will also be incorporating an email feedback link that provides an easy way for you to contact us when you have questions related to a specific article. This feedback link will open an email that populates our email address in the To field and the title of the article in the Subject line.

Stay tuned for the release of the enhanced Provider News Center.

NaviNet is a registered trademark of NaviNet, Inc., an independent company.


This content was prepared for the Provider News Center and may not be reproduced in any way without the express written permission of Independence Blue Cross. Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association.
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Independence Blue Cross is an independent licensee of the Blue Cross and Blue Shield Association, serving the health insurance needs of Philadelphia and southeastern Pennsylvania.