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Effective November 18, 2017, the Authorizations transaction on the
NaviNet web portal will be enhanced to include a new 30-day date range for
authorizations for outpatient procedures and office visits, based on feedback
from providers.
30-day date range
Authorizations for outpatient procedures and office visits will be valid for
30 days from the date of the scheduled procedure. You will see the date range
for the validity of the authorization in the Service Dates field. If there is a
change in the date of the requested procedure within the 30-day range, it is
not necessary to contact the Health Resource Center to update our system with
the revised service date.
For more information
For additional information on the Authorizations transaction, please review
our NaviNet® Authorizations transaction: Frequently asked
questions and our Authorizations transaction user guides and instructional
videos, which can be found in the NaviNet Resources section. If you have further questions
after reviewing these materials, please contact the eBusiness Hotline at
609-662-2565 for AmeriHealth New Jersey or at 215-640-7410 for
AmeriHealth Pennsylvania.
NaviNet is a registered trademark of NaviNet, Inc.
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