AmeriHealth New Jersey has implemented a new streamlined service model to
better serve facilities, physicians, ancillary service providers, and other
health care professionals who provide covered services to AmeriHealth New
Jersey members. Under this new model, your Network Coordinator or
Hospital/Ancillary Services Coordinator will now be called a Provider
Partnership Associate. Although their title has changed, our dedicated Provider
Partnership Associates will continue to work on your behalf to deliver the same
level of outstanding service you have come to expect.
With this new service model, your Provider Partnership Associate is your
external service representative and will work closely with internal AmeriHealth
New Jersey associates to meet all of your organization's needs. Provider
Partnership Associates will continue to be your contact for claims and set-up
issues and conduct educational visits.
Note: Facilities, physicians, ancillary service providers, and
other health care professionals who are owned or operate within the same
organizational entity will have one assigned Provider Partnership
Associate.
We hope you find this new service model to be beneficial, and we look
forward to continuing to serve you. If you have any questions, please contact
your Provider Partnership Associate.