As of January 2014 and continuing through mid-2015, we are in the process of transitioning AmeriHealth Pennsylvania members to a new operating platform, generally based on when the customer/member?s benefit contract renews. During this transition, we will be working with you in a dual claims-processing environment. In other words, as AmeriHealth Pennsylvania members are migrated, their claims will be processed on the new platform; however, we will continue to process claims on the current platform for AmeriHealth New Jersey and Delaware members and for AmeriHealth Pennsylvania members who have not yet been migrated. We are committed to working closely with our entire provider network as we complete this transition. Throughout this transition, we will continue to provide comprehensive communications and tools to support our members and provider network. Be sure to frequently visit our dedicated System and Process Changes site. On this site you will find a communication archive as well as a Frequently Asked Questions (FAQ) document. If you still have questions after reviewing the FAQ, email us.