As of January 2014 and continuing through mid-2015, we are in the process of
transitioning AmeriHealth Pennsylvania members to a new operating platform,
generally based on when the customer/member?s benefit contract renews.
During this transition, we will be working with you in a dual claims-processing
environment. In other words, as AmeriHealth Pennsylvania members are migrated,
their claims will be processed on the new platform; however, we will continue
to process claims on the current platform for AmeriHealth New Jersey and
Delaware members and for AmeriHealth Pennsylvania members who have not yet been
migrated.*
We are committed to working closely with our entire provider network as we
complete this transition. We will continue to provide comprehensive
communications and tools to support our members and provider network.
Be sure to visit our dedicated
System and Process Changes
site. On this site you will find a communication archive as well as a
frequently asked questions (FAQ) document. If you still have questions after
reviewing the FAQ, please
email us.
*Behavioral health claims for HMO/POS non-migrated
members should continue to be submitted to Magellan Behavioral Health, Inc.
Behavioral health claims for all migrated members, including HMO/POS, should be
submitted to AmeriHealth.
Magellan Behavioral Health, Inc. manages mental health
and substance abuse benefits for most AmeriHealth members.