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The information below describes some of the prescription
drug benefits and requirements for your Medicare
Advantage HMO patients who have AmeriHealth 65
Preferred Rx HMO and AmeriHealth Rx PDP plans during
plan year 2014.
Temporary 30-day medication supply
If a newly enrolled member takes a medication that is
either not on our formulary or is on the formulary but with
certain restrictions (e.g., requires prior authorization or
step therapy), AmeriHealth covers a temporary 30-day
supply unless the prescription is written for fewer than 30
days. This policy ensures that your new patient receives
an initial supply of a prescribed drug within the first 90
days of coverage.
AmeriHealth also covers a temporary 30-day medication
supply for existing members whose medications have
been removed from the formulary or have had certain
restrictions applied to them. These members received
the Annual Notice of Change (ANOC) and Evidence of Coverage by
October 1, 2013, which notified them of
changes to the formulary.
You can request a formulary exception for your patients by following the
instructions below if no formulary alternative
is appropriate.
Submitting prior authorization, step therapy, or
tier/formulary exception requests
You can submit prior authorization, step therapy,
and tier/formulary exception requests on behalf
of your patients by completing the proper form.
Medication-specific prior authorization forms are
available on the FutureScripts® Secure website at
www.futurescripts.com. Select
Prior Authorization from
the For Health Care Professionals tab, and then select Medicare Part D.
A Coverage Determination Request form can be used
for any drug, including those that do not have a specific
form, or for a tier or formulary exception.
Completed forms must be faxed to FutureScripts
Secure at 1-888-671-5285. When completing any form,
all requested information must be supplied. Please
include your office telephone and fax numbers on the
form. Incomplete requests will require your office to be
contacted to obtain additional information.
You will be notified by fax if the request is approved
or denied. You and your patient will also receive a
denial letter if the request is denied. If you have not
received a response within 72 hours after submitting
complete information, contact FutureScripts Secure at
1-888-678-7015, prompt 3.
Appealing a pharmacy coverage determination denial
If you do not agree with the outcome of the
initial coverage determination, you can request a
redetermination. In addition to being listed below,
contact information will be listed on the denial letter
you will receive.
For AmeriHealth 65 Preferred Rx HMO members:
Call: 1-866-569-5190 (TTY/TTD:
1-888-857-4816)
Fax: 1-888-289-3008
Write: AmeriHealth 65 Preferred HMO
Medicare Member Appeals Unit
P.O. Box 13652
Philadelphia, PA 19101-3652
For AmeriHealth Rx PDP members:
Call: 1-888-678-7007 (TTY/TTD:
1-888-289-3008)
Fax: 1-888-289-3008
Write: Medicare Member Appeals Unit
P.O. Box 13652
Philadelphia, PA 19101-3652
Medication Therapy Management program
In collaboration with Catamaran, a Pharmacy Benefits
Manager, AmeriHealth New Jersey provides a Medication
Therapy Management (MTM) program to ensure that your
patients are receiving the most effective medications,
while also helping to reduce the risk of side effects and
interactions, as well as the patient?s out-of-pocket costs.
The program is offered to your eligible patients at no
cost. Specially trained pharmacists will work closely with
you and your patients to solve any medication-related
problems.
The Centers for Medicare & Medicaid Services requires
us to enroll your eligible patients into the MTM program,
but your patients can opt out at any time by calling the
FutureScripts Secure MTM Department at 1-866-352-5305
(TTY: 1-888-206-8041), Monday through Friday, 9 a.m.
to
9 p.m., ET.
Eligible MTM program members include:
- patients who have three or more chronic diseases,
including:
? bone/joint disease (e.g., osteoporosis, rheumatoid
arthritis)
? chronic heart failure
? diabetes
? high cholesterol
? HIV/AIDS
? high blood pressure
? mental health issues (e.g., depression)
? respiratory disease (e.g., asthma, COPD)
- patients taking six or more maintenance medications for
chronic conditions;
- patients who will spend $3,017 or more per year on
Medicare Part D covered medications.
For additional information about prescription drug
benefits for Medicare Advantage HMO members, contact
FutureScripts Secure at 1-888-678-7015. This
information
will also be available in the Pharmacy section of the
Provider Manual for Participating Professional Providers,
which you can find on AmeriHealth NaviNet® Plan Central.
FutureScripts® and
FutureScripts® Secure provide pharmacy benefits
management services.
NaviNet® is a registered trademark of
NaviNet, Inc.
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