The Baby FootSteps program supports expectant mothers and promotes a healthy
pregnancy throughout each trimester. We ask that you inform pregnant
AmeriHealth members about the Baby FootSteps program at their first prenatal
visit and encourage them to self-enroll by calling our toll-free number,
1-800-598-BABY. Upon calling, a Health Coach will explain the
program to the member and ask her a series of questions to complete the
enrollment process.
Once enrolled in the program, members will receive a welcome letter that
includes information on how to access educational materials on our secure
member website and the
1-800-598-BABY phone number for questions and support during pregnancy. In
addition, high-risk members will be given the name and contact information for
a Health Coach.
Resources available
Upon request, a flyer is available to place in the member?s chart and
distribute at the first prenatal visit to encourage her to enroll in Baby
FootSteps. To order flyers, please submit an online
request or call the Provider Supply Line at 1-800-858-4728
. If you have any questions, please call Customer Service at
1-888-YOUR-AH1 (1-888-968-7241) for
AmeriHealth New Jersey or at 1-800-275-2583 for AmeriHealth
Pennsylvania.
Postpartum office visits
As a reminder, postpartum visits should be scheduled 21 to 56 days after
delivery. Adhering to this time frame provides the best opportunity to assess
the physical healing for new mothers and to prescribe contraception, if
necessary. These visits should be scheduled before members are discharged from
the hospital.