Effective October 1, 2018, AmeriHealth will be implementing
a change to the clinical review process of precertification requests for Home
Health services. In an effort to improve the request process, requests for Home
Health services will be pended and reviewed by our Clinical Services nurses at
an earlier stage in order to determine the extension of services being
requested.
There will be no change to the process of
requesting precertification. Home Health providers should continue to submit
precertification requests through the Authorizations transaction on the
NaviNet? web portal. Providers should refer to the Authorization Log
to monitor the progress of their requests.
For more information
If you have any questions about this change, please call the AmeriHealth
Clinical Services department at 1-888-YOUR-AH1 for
AmeriHealth New Jersey and 1-800-275-2583 for
AmeriHealth Pennsylvania.
NaviNet? is a registered trademark of NaviNet,
Inc.